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This policy explains how Gravelle du Parc collects, uses, retains, and protects personal information when you visit our site, communicate with us, register for an event, make a purchase, or participate in our activities. It is an initial template and must be adapted to the organization’s actual practices.
1. Information collected
We may collect your name, contact information, payment information, registration preferences, information needed for your safety during the event, and communications you send to us. The site may also collect certain technical data, such as IP address, device type, browser, pages viewed, and cookies used.
2. Use of information
We use this information to process registrations and orders, provide the requested services, communicate important information related to the event, respond to requests, improve the site, prevent fraud, ensure participant safety, and comply with our legal obligations. Promotional communications are sent with your consent when it is required.
3. Sharing and service providers
We do not sell your personal information. It may be disclosed to service providers that help us operate the site, manage payments, registrations, communications, hosting, or traffic analysis. These service providers must use the information only for the services entrusted to them and in accordance with appropriate protective measures. Disclosure may also occur if required by law.
4. Retention and security
Information is retained only for as long as necessary for the purposes described, accounting requirements, risk management, and the time limits provided by law. We apply reasonable administrative, technical, and physical measures, but no system can guarantee absolute security.
5. Your rights
Depending on applicable laws, you may request access to your information, its correction, the withdrawal of your consent, or, in some cases, its deletion. We may need to verify your identity before responding. You may also file a complaint with the competent authority responsible for the protection of personal information.
6. Contact us
For any question or request related to privacy, contact Gravelle du Parc at the address indicated on the site. This policy may be updated to reflect changes in our practices; the date of the last update appears at the top of the page.
7. Consent and bases for processing
We collect, use, and disclose your information with your consent, except where the law otherwise authorizes or requires its processing. Your consent must be clear, free, and informed, and given for specific purposes. You may withdraw it at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal may, however, limit our ability to provide certain services.
8. Processing outside Québec
Some service providers may process or host information outside Québec or Canada. In such cases, the information may be subject to the laws of the territory concerned and accessible to its authorities in accordance with those laws. Before disclosing information outside Québec, we assess the relevant factors and implement appropriate contractual and organizational measures.
9. Information concerning minors
When a registration concerns a minor, we may request the information needed for their participation and safety, as well as the consent of a parent or guardian when required. We do not seek to knowingly collect more information than necessary about minors.
10. Privacy incidents
If a privacy incident occurs, we take reasonable measures to reduce the risk of harm and prevent a similar incident from recurring. When required by law, we notify the individuals concerned and the competent authorities and keep a register of incidents.
11. Person responsible for the protection of personal information
Questions, access or correction requests, or complaints may be addressed to the person responsible for the protection of personal information at Gravelle du Parc using the contact information published on our site. We will respond within the time limits provided by law. If you are not satisfied with our response, you may contact the Commission d’accès à l’information du Québec.
